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Cosafe Support Center


Testing your Cosafe alarm

Self-test of the alarm

You can easily perform a self-test of your alarm to ensure that your device settings are correct. The test alarm is sent only to the user who initiated it; no other users are affected. To test the alarm, follow the instructions below.

On a mobile phone/tablet

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Step 4 is crucial if you want to receive an alarm signal; otherwise, you will only receive a notification.

  1. Tap the Menu icon in the top right corner (the button with three lines).
  2. Select "Test Your Alarm."
  3. Tap "Test the Alarm."
  4. Tap "Test"
  5. IMPORTANT: Close the app or turn off the screen; otherwise, you won't receive an alarm signal.
  6. After 15 seconds, the test alarm will activate on your device with a notification and a loud signal. When you reopen the app, you'll need to confirm whether it worked or failed.

Did you receive the test alarm and signal?

On your computer

  1. Open the Cosafe Desktop App.
  2. Ensure you're logged in.
  3. Click the Menu icon in the top right corner (the button with three lines).
  4. Select "Test alarm."
  5. Click "Test the alarm."
  6. Click "Test"
  7. Minimize the app (but do not log out or close it).
  8. After 15 seconds, you'll receive a notification and an alarm signal.
  9. When you reopen the app, please indicate whether it worked or failed.

As an administrator**

In the admin panel, you can view the results of users' self-tests.

In the "Users" view, there's a column named "Alarm Test." It shows whether a user has performed a self-test and the outcome. Here's what each icon means:

  • Yellow circle The user has never performed a self-test.
  • Blue exclamation mark The user has done a self-test but hasn't specified the result.
  • Green check mark The user performed a self-test, and it was successful.
  • Red cross The user did a self-test, but it failed.