Skip to main content

Cosafe Support Center


Activate your account after receiving an invitation

This guide is intended for Cosafe users who have been invited to the platform and need to create a password.

Your employer is implementing Cosafe and has created an account for you. To activate your account, please follow these steps:

  1. Open the invitation email

    • Locate the email from Cosafe in your inbox.
    • Check your spam folder if you don't see it in your main inbox. (If you use Outlook, check the "Other" tab)

  2. Click on "Join Cosafe"

    • Within the email, click the "Join Cosafe" button to begin the activation process.

  3. Set your password

    • You'll be prompted to create a password. Ensure it meets the following criteria:
      • At least 10 characters long.
      • Contains at least one number (0-9).
      • Includes at least one special character (e.g., !?"#€%&).
      • Has both uppercase and lowercase letters.

  4. Access Cosafe

    • Cosafe is available as both a mobile app and Desktop app for your computer.
    • For mobile devices:
      • See our articles for iOS or Android for instructions.
    • For computers:

  5. Log in

    • Use your email address as your username.
    • Enter the password you just created.

  6. Start using Cosafe

    • You're all set! Begin exploring Cosafe's features to enhance your organization's safety and communication.

Important notes:

  • Invitation link expiry: The invitation link is valid for 30 days. If it expires, you can request a new one by:
    1. Opening the mobile app or Desktop app.
    2. Click on "Forgot password."
    3. Follow the instructions sent to your email to reset your password.
Need assistance?

If you have questions about your invitation or encounter issues during activation, please contact your employer or reach out to Cosafe support.